Are you facing problems while using the Skype calls? If yes, then there’s some issue with the Internet connectivity or at the person’s end who’s calling you. To resolve the issue, check the below-mentioned process to improve the Skype call quality. Here’s how to get started with the process to improve quality, but first Skype sign-up homepage needs verification. Use strong network connection to avoid sign-in errors, as all the possible solutions for Skype call quality is entirely dependent on the secure sign-in.
Check whether you are using the latest version of Skype or not?
- For the best results, ensure that you and the respected caller are talking via the most recent version of Skype. In case, there’s a difference between the Skype versions, then download the latest version.
- Inspect the internet connectivity.
- Sometimes the calls get dropped, blocked, or video freezes due to a bad Internet connection. Ensure you have an active internet speed that matches the Skype’s compatibility list. Use a strong WiFi signal, or a wired connection for better connectivity.
- Close the software that might be accessing your internet connection.
- Check your connection speed to use the Call Quality Indicator. It appears in the top right corner of the Skype call window.
Check your microphone, webcam and speakers.
If you have successfully resolved your connection troubleshoot and still face poor call quality, then possibly there is some problem with your hardware. Now, relaunch the Skype account log-in page and set the desired parameters to bridge the bad connectivity and connection between the microphone, speaker, and the PC. If you are making use of the advanced microphone or inbuilt microphone/speakers of a PC laptop or smartphone, at such time try using a USB or webcam as an alternative. Check the list of the best USB and webcams to use the Skype.
Ensure your headphones, microphone and speakers are plugged in correctly and not muted.
Click Skype test call to verify everything is working correctly. The test call indicates the user to record a message, and then play it to confirm that everything I ok. This process is the smartest way to see if there’s any troubleshoot with the respective audio settings.
How to make a test call.
Inspect and ensure your webcam is functioning correctly. In Skype, click Tools/Options, and choose Video Settings. If you see the video stream on the screen, then your webcam is working. On the other hand, if you hear the echo of your voice? It occurs due to the person’s device you’re calling. Ask them to lower the playback volume, and troubleshoot the microphone issues. At last, if the test call fails, just stay firm and consult the Skype support team. Refer the Contactforhelp directory if you need alternative Skype technical helpline number.