When Facebook is down, how to know whether it is down for everyone and not just for you? What if this Facebook outage isn’t really an outage, but just a problem with your computer, your application or your particular account? What if you downloaded the new Facebook app and it stops to work properly because the FB site is down today. So, it becomes quite relevant for the users to contact Facebook for help. But, in a better way, we have come up with a solution where we have tried to enlist some of the basic ways that will help you out in getting over this issue. There are different troubleshooting steps in order to understand the real problem and resolve it.
To fix the problem, you can try troubleshooting steps according to various scenarios which are given below:
Cannot connect to internet.
If you have noticed any connection problem on your device or computer lately, then you should make sure that internet is working fine. This could be the reason why Facebook is down for you!
To check your internet connection you need to make sure that your device or computer is not on the Airplane mode. You need to make sure that your device is connected with Mobile data, WiFi or LAN connection. After assuring that device is connected to the medium for internet, you can visit a website in your device web browser to make sure that it is working fine.
Account temporarily unavailable
Unavailability of account usage could be down due to website maintenance. This kind of issue gets resolved in few hours mostly. You can try logging into your account after few hours for using it.
Facebook will be back soon
If you are getting any message like ‘Facebook will be back soon’ on the website, it clearly indicates that website is under maintenance. It happens very rarely.
In this case, you should wait for few hours and try using your account again later.
How to be sure if Facebook is down for everyone?
This is what you should do, if you think Facebook is down for everyone or you are not sure where to start:
Check the website status or issue like experiencing Facebook downtime.
Search other platforms like Quora, Twitter with keyword #facebookdown.
Check for search engine results, Facebook down for everyone?
Facebook application not loading on your smartphone.
If you are encountering issue with not loading of application on your device then it could be due to various factors. To resolve the issue of loading application on your device, you need to make sure of following factors:
Your device should be connected to the internet.
You are using correct details to log in into your account.
Specific web browser is not loading Facebook website.
Different Web browser sometimes could not load few websites.
In order to resolve the issue of web browser not loading website could be resolved by the steps given below:
Force the full refresh of the website. This can be achieved by pressing CTRL + F5 keys at the same time on your favorite browser (Firefox, Chrome, Explorer, etc.)
Try alternative URL, such as (www.fb.com).
Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page.
You can easily clear the cache and cookies by selecting the menu button (which may look like three dots) in the browser, available on the top right corner of the web browser window.
You would need to select ‘tools’ in menu options and then select ‘clear browsing data’ to get list of things which you want to clear and then clicking on button ‘remove all data’ will remove it.
Try using a different browser regardless of current one.
Contact Facebook Customer Service
If you want to know how do I contact Facebook support, it is necessary for you to dial the Facebook Helpline Customer Service number. You can get this number now from Contactforhelp. You can contact Facebook email for the resolution for Facebook site down issues. You may also use the chat service for quicker assistance, if you are dwelling in the USA or Canada.