4 Methods to Troubleshoot and diagnose Firefox problems

The common issues that are generally encountered on your Firefox browser can be resolved just by following the below-mentioned methods.  While implementing this, if you get stuck anywhere and need the expert’s advice, then feel free to dial the Mozilla Firefox Support phone number for instant support.

Method-1: Restart the system.

In most of the cases, the problems can immediately be resolved, just by restarting the system. Once the computer is switched on, then again you have to open the Firefox browser on your system.

Method-2: Clear the previous cookies and cache.

In most of the cases, the web pages loading issues can be resolved, just by clearing the previous stored cookies and cache. For this, you need to first click on the “Menu “button.

After that, you will get a menu. Here, click on the “History” option, followed by a click on the” Clear Recent History” option. On the next screen, you will get a new pop-up window where you have to select the time range from which you want to delete the cookies and cache.

Remember to select the box of details, to show all the items that you can clear. After that, select both the options of Cookies and Cache, followed by a click on the “Clear now” button.

Method-3: Restart your Firefox browser in a Safe Mode

The troubleshooting mode is also known as the Firefox Safe Mode. Under this, all the extensions have to be disabled, and the use of default themes should be done. To start the Firefox browser in Safe Mode, you need to follow the below-mentioned steps

1: First, you need to click on the “Start Menu” button, and then a new pop-up will appear. Among the available options, you need to select the “Help” button available at the bottom of that “Start Menu.”

2: Once you click on the “Help” button, a new menu will appear on your screen. Here, you need to select the option of “Restart with Add-ons Disabled.”

3: After that, a pop-up window of the “Restart with Add-ons Disabled “will appear on your screen. Now, just click the button of “Restart.”

Method-4: Need to Reinstall the Firefox.

A lot of times, the Firefox issues can mainly occur due to the errors available in the Firefox program files stored on the system. In such situations, you have to remove and then reinstall the Firefox. For that, you have to follow the below-mentioned steps. This procedure will completely remove all the Firefox profile data.

1: First, you need to download the latest official version of Mozilla Firefox by visiting the URL


2: Now, click the “Exit” button appearing in the lower bottom of the “Start Menu.”

3: In In the next step, you need to delete the Firefox program by clicking on the “Control Panel”, followed by a click on the “Programs” option. After that, you need to click the option of “Uninstall a program” and then select the option of “Firefox.”

4: Later on, you need to click on the “Uninstall” button.

5: After that, you need to reinstall the Firefox browser.

6: In the next step, you need to open the Firefox browser and check whether the issue has been resolved or not.

In case, you have any other questions related to the Firefox browser, then feel free to dial the Mozilla Firefox Customer service number for an instant solution.


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