What if the security program you use turn out to be the reason of malicious attacks? What if a software is a flaw that hackers usually exploit? You will definitely consult the Norton customer service, now that’s a smart decision, but what if there’s a new bug in the system.
It may seem fictional, Google’s Project Zero team discovered a bug in Symantec’s Norton Antivirus. The flaws range from Symantec Endpoint Protection, flagship product and Norton antivirus products.
The software errors are devastated due to target user that don’t even open a malicious email, the antivirus program itself executes them. Surprisingly, this is possible due to how Symantec software unzips the parse code in the OS kernel. Sometimes, this allows hackers to cause memory buffer overflow and run code via a remote control machine.As the antivirus program scans automatically all the carefully designed malicious mail and links.
Google Project Zero team reported, Symantec uses a filter driver to access all system info, such as sending a mail to a victim. Such infected mails open an attachment that populates the virus. It is an infected file with vulnerability towards most potential devastated consequences to Norton antivirus. The exploit remains 100% reliable and effective on all Norton products to use extreme caution with any such thing installed. It recommends the user to update such products immediately, as its patches address the errors. Even the US Department of IT issued a security alert describing the situation as a serious event. They encourage users and network-admin to update and patch Symantec’s Norton instantly.
Here are Steps you Should Follow to Avoid the Error:
- Visit the Norton’s official site and look for recent updates.
- Consult the Norton support team to find assistance regarding security bug.
- Search the direct helpline number at the Contactforhelp web directory. Dial the Norton antivirus support phone number for quick assistance.
US Government has authorized several independent tech support providers to actively engage in offering assistance to resolve tech errors. To find the trusted helpline number, choose the Contactforhelp web-directory.